Frequently asked questions

Below you will find the answers to any questions you may have regarding our products and services. If you need more details on anything or want to talk to a friendly member of our team, take a look at our funeral plans or contact us directly.

• Why take out a Capital Life Funeral Plan?

• What does a pre-paid Funeral plan include?

• Third Party Costs or Disbursements: What are they?

• Can anyone have a funeral plan?

• A loved one has just passed away. Can I take out a funeral plan to take care of the funeral arrangements?

• A relative already has a plan with Capital Life but has died abroad. Can you bring them home?

• Do you have to take a medical?

• Can I pay for extras to my plan later?

• Can I tailor make my funeral plan?

• What if I want to include money towards a celebration or Church service?

• Is burial more expensive than cremation?

• Where does my money go? How do I know it is safe?

• Does my family receive the money when I die?

• Can I choose my own Funeral Director?

• I’ve bought a funeral plan, what should my family do when I pass away?

• What happens if I decide I no longer want a Funeral Plan? Do I get a refund?

• What happens if I die before all my instalment payments have been made?

• How do I pay for my funeral?

• How Can Capital Life Help If You’ve Had a Bereavement?

• Repatriation and Funerals: what is involved?

• How do I plan a funeral for a family member?

• Funeral Insurance vs Funeral Plans: What is the difference?

Any other questions?

Drop us a line and our friendly knowledgable advisors will do our best to answer your questions.